Shipping & Delivery Policy
Chaiyo Thai Massage, LLC provides reliable delivery of physical goods to our customers. We ship within the United States only. We do not offer international shipping or delivery to P.O. boxes/APO/FPO addresses at this time.
Fulfillment Schedule
| Requirement | Details |
|---|---|
| Order Cut-off Time | 2:00 PM (EST) |
| Handling Time | 2–3 Business Days (Mon–Fri) |
| Transit Time | 2–6 Business Days (Mon–Fri) |
| Shipping Fee | Flat rate $7.89 |
| Sales Tax | 0% (Included in price or not applicable) |
Carriers & Tracking
We utilize USPS and UPS for all domestic shipments. Once your order is processed, you will receive a confirmation email containing a tracking number. Please allow 24-48 hours for the tracking status to update.
Address Verification
It is the customer’s responsibility to provide a correct and secure shipping address. Chaiyo Thai Massage, LLC is not liable for orders delivered to incorrect addresses provided by the user. If a package is returned to us due to an incorrect address, the customer will be responsible for additional shipping fees.
Lost or Stolen Packages
Once a package is marked as “Delivered” by the carrier, Chaiyo Thai Massage, LLC is no longer responsible for lost or stolen items. We recommend shipping to a secure location.
For questions regarding returns, please view our Returns & Refunds Policy.